News in the Channel - issue #29

RESELLER OF THE YEAR – TEQEX

Commitment brings success Last year was significant for Teqex as the company navigated a challenging market to secure strong growth and win the Reseller of the Year (Turnover up to £5 million) Award at the Stockies.

At last year’s Stock in the Channel Awards – aka the Stockies – Teqex was a big winner, scooping the Reseller of the Year (Turnover up to £5 million) Award. Here, Dean Mason, managing director of Teqex, talks about how the company managed a challenging marketplace to secure growth, and the reasons behind its success at the Stockies.

clear and solutions proactive. Despite the pressure, we’re proud to have delivered for our clients without compromising the quality or care we’re known for.

What were the biggest trends you saw from customers in 2024?

DM: Two of the biggest trends we saw were the rise of AI and the increasing demand for sustainable technology. Clients are keen to future-proof their procurement and make smarter, greener decisions, but many still feel unsure about what’s available, what’s compliant, and what’s truly effective. We’ve found that there’s a need for education and clarity in the industry. Whether it's how AI tools can be securely introduced or understanding the lifecycle of sustainable IT, our role has increasingly become not just supplying solutions, but helping clients navigate the unknowns with confidence. How did customer demand change over 2024? DM: While the ongoing cost of living crisis and political uncertainty, including the leadership change at Number 10, created challenges across the board, we saw a notable rise in demand throughout 2024. In fact, demand returned to levels we haven’t seen since the pandemic peak. Organisations across the public and private sectors became more focused on refreshing their tech, improving operational efficiency, and adapting to evolving workforce needs, particularly around hybrid setups and secure device lifecycle management. Despite the turbulence, the appetite for reliable, forward-thinking IT solutions grew stronger than ever.

News in the Channel: How was 2024 for Teqex? What were the main successes?

Dean Mason managing director

Dean Mason: 2024 was a milestone year for Teqex. We focused on securing places across multiple public sector frameworks and proudly launched our new website and online shop. Gaining ISO accreditations further strengthened our commitment to quality, and we showcased at several key exhibitions. The year ended on a high as we were named Reseller of the Year (Turnover up to £5 million) at the Stockies, an incredible honour that made all the hard work worth it. Did the business face any challenges and how were they overcome? DM: Like many UK-based suppliers in 2024, Teqex navigated a year shaped by rising costs, continued supply chain uncertainty and tighter public sector budgets. Our biggest challenge was maintaining quick delivery and excellent service while managing global stock shortages and pricing pressures. We overcame this by strengthening our supplier relationships, staying flexible on sourcing and improving our internal logistics. We also doubled down on client communication, keeping expectations

teqex.co.uk

We’ve found that there’s a need for education and clarity in the industry. Whether it's how AI tools can be securely introduced or understanding the lifecycle of sustainable IT...

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