News in the Channel - Issue #5

CONFIDENTIAL SCANNING

The rising importance of confidential scanning With hybrid working now established, there are confidential documents in more places than ever, which need to be kept confidential.

Scanning documents for upload to the cloud and shared access drives is necessary – not least for GDPR – but is there an appreciation of how vulnerable scanners can be and what are the solutions for this? The rise of hybrid working has made it necessary for companies to upload, scan and share information through cloud-based systems. However, sharing confidential data through the cloud can leave companies vulnerable to threats and vulnerabilities. Therefore, investing in confidential scanning tools that keep information encrypted, safe, and protected is crucial. The importance of confidential scanning, the risks of having unsecured scanners in the workplace, and the solutions available to keep documents secure, has never been more important. According to Paul Day, technical director of Filestream, confidential scanning has long been impossible to achieve in a hybrid environment due to a lack of access to technologies required to keep documents secure as they’re transferred through the cloud. Additionally, employees working in hybrid environments often lack familiarity with security and compliance best practices. This has led to companies struggling with

strategies for confidential scanning. Tom Bailey of Post Partner believes that the need to confidentially scan and share documents in real-time with hybrid and remote workers has become increasingly prevalent since the pandemic. However, strategies for confidential scanning have often been complex, and people initially had to muddle through processes by sending at least one person into an office at any given time just to enable the use of scanning technologies. One of the risks companies face is leaving information and documents in non-secure areas after scanning. The majority of risks that emerge from non-confidential scanning fall into two areas: human error and malicious theft. In highly regulated industries, awareness of these challenges is often high, but awareness doesn’t always translate to action. Companies can’t just be familiar with the issues they’re likely to face; they need to ensure they’re responding accordingly to threats. Unsecured scanners in offices are a risk factor for numerous compliance strategies, including GDPR. Public sector settings such as the NHS and government administration are often handling highly sensitive information, from

Paul Day technical director

filestreamsystems.co.uk

Tom Bailey managing director

postpartner.co.uk

CONTINUED

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