not originating from certain regions, such as China. These considerations ensure that public sector organisations can confidently use and deploy solutions that fulfil their operational needs while upholding the appropriate security and compliance standards.” Forward facing While an easy life is what these organisations are after, it is not at the compromise of innovation. According to Minall, these are the priorities for public sector organisations as they look at innovative ways to become more productive: Shift from Hardware to Software Codecs Public sector organisations are embracing the transition towards software-focused platforms such as Microsoft Teams, Zoom, and Cisco Webex. This shift reflects the growing demand for adaptable and interoperable technologies in hybrid and remote work environments. Certified hardware ecosystems tailored to specific software platforms facilitate seamless integration and offer advanced capabilities such as AI- driven noise reduction, prioritising simplicity for end-users while enhancing meeting experiences across diverse environments. Extended Reality and the Metaverse Although the public sector may not be at the forefront of Metaverse adoption, there is a rising interest in leveraging augmented reality (AR) and extended reality (XR) technologies for immersive collaboration experiences. Exploring these technologies presents opportunities to enhance communication and collaboration within public sector organisations while maintaining simplicity for users. Touchless Devices and Gesture Control The COVID-19 pandemic has accelerated the demand for touchless AV technologies, including gesture and voice control, to improve accessibility and hygiene in meeting spaces. These solutions automate meeting processes, reduce shared surface interactions, and offer convenient ways to adjust settings using personal devices, aligning with the public sector’s focus on workplace safety and efficiency.
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