NEWS
Businesses struggling to align data governance with business strategy
Technology consultancy esynergy has released new research, which has found that 95% of organisations in the UK and US have issues with their data. The report, based on a survey of more than 700 business and technology leaders across the UK and US, found that most organisations do not have robust data governance in place, leading to ineffective data usage and missed growth opportunities. It reports that 45% of organisations consider their data governance ineffective, a figure that is higher in the financial services (53%) and insurance (50%) sectors. This is worrying senior technology leaders, with 45% of CIOs reporting that data is not being used effectively. Meanwhile 50% say that the objectives of data governance are not clear. The rise of ecommerce transformed business processes and personalisation has given organisations unparallelled freedom to tap into varied and rich data sources. This has led to increased data levels, but often with no increase in insight and business performance. Without good data governance, there is a risk of continuing to increase data levels yet having reduced insight. Indeed, 60% of organisations report that their data governance policy does not
align with business strategy. Organisations without robust data governance are finding that their data is outdated, leading to poor decision-making that does not reflect what is happening in their marketplace. By taking a proactive approach and implementing a data governance framework, organisations can expect to benefit from data consistency, reliability and security, empowering informed decisions and sustainable growth. “Our research underscores that high data quality is the cornerstone of success,” said Prasad Prabhakaran, head of AI at esynergy. “Accurate, reliable data enhances decision- making, fosters trust, and unlocks the full potential of data-driven insights, ultimately driving revenue and competitive advantage. By aligning data governance with business strategy, companies can unlock the full potential of their data assets." Organisations are also hopeful for AI to help solve data woes, with 63% of CIOs reporting that they ‘are confident of AI improving data usage’. But 48% believe that data quality ensures the success of AI models. For organisations to fully realise the promise of AI, governance, quality and control of data is paramount, particularly as new regulations such as the EU AI act come into force.
esynergy.co.uk/ whitepaper/ data-governance/
Prasad Prabhakaran head of AI
esynergy.co.uk
Kaseya report underscores prioritisation of AI and cybersecurity for investment
Increasing IT productivity though automation and AI usage are among the top priorities for IT service providers, while IT cybersecurity remains an area for growth, with IT service providers anticipating it will be a primary investment area, according to new research. These were headline findings in Kaseya’s 2024 Future of IT Survey Report , which surveyed IT service providers from the Americas, EMEA and APAC regions. AI usage among IT service providers continues to increase with most respondents prioritising investing in AI to increase overall efficiency. Forty percent expect AI usage to be the primary budget driver in 2024, suggesting a significant shift in budget allocation towards AI-driven initiatives.
Businesses are increasingly prioritising AI investments, such as IT automation and AI and machine learning, which rank among the top five technologies that IT service providers say they plan to pursue. In fact, 37% of respondents are considering investing in AI and machine learning, compared to 20% the year prior. Three out of four see AI as beneficial for their business, while only 3% doubt its impact. There is also a rising trend to utilise AI technologies to enhance IT efficiency by 41% and end user productivity by 40%, demonstrating the increasing reliance on AI to drive operational improvements and employee performance. Along with AI, cybersecurity remains a primary concern, with 43% of respondents
2024 Future of IT Survey Report Download
CONTINUED
08
Powered by FlippingBook