News in the Channel - issue #16


SYNAXON UK adds Origin Storage to portfolio

SYNAXON has added Origin Storage to its portfolio, giving partners access to pricing and availability on the company’s range of leading brands on its EGIS platform, and a number of Origin products available via SYNAXON Hub. A specialist in data storage and security, Origin’s vendor partners include DataLocker, iStorage, Lexar, QNAP, Samsung and more. Origin also offers its own-brand memory and accessory products and is a well-known and established supplier to many UK resellers. All products available from Origin Storage will now be available to SYNAXON partners through EGIS, with selected lines also being offered from SYNAXON Hub, giving partners fast access to the company’s best-selling products. “Origin’s outstanding range of portfolio of vendors and its own products adds a new dimension, both to EGIS and the SYNAXON Hub,” said Mike Barron, SYNAXON UK managing director. “It gives our partners access to a range of advanced storage and data security solutions that address the dynamic storage needs of today’s customers.

It brings new potential for partners to differentiate and we look forward to working with Origin to introduce its exciting range to our MSP and reseller community. “With EGIS, it’s not necessary to trawl around all the different distributor websites, seeing the best availability and pricing. All the information partners need is available in one place, and by making use of EGIS for all their product needs, they save time, reduce their costs and can deliver a better service to their customers. The SYNAXON Hub is another extremely valuable resource for our partners – one that they increasingly making use both to meet the most pressing needs of their customers and deliver a great service to them.” Stuart Eling, managing director, of Origin Storage, added: “Over the last two decades, Origin has become a trusted supplier to some of the biggest names in the market. We’re looking forward to working with the SYNAXON team to spread that renown to more partners and giving them the opportunity to experience the quality of our products, the high levels of service, and the competitive pricing that we can offer them.”

Mike Barron managing director

Evolve IP develops AI voice with AI studio innovation

Evolve IP has launched an AI-powered in- queue, on-hold call solution, which can help transform the customer experience and increase reseller revenue streams. AI Studio enables the creation of professional welcome greetings, auto-attendant, interactive voice response and call menu recordings, mixing them with licence-free music ready to play to queuing and holding callers. AI Studio, part of the Anywhere Product Suite, is a dynamic white-label offering, developed from a new partnership with industry experts PromptVoice. It combines professional voice artists with AI voices as part of ‘light touch’ management, with recordings available in minutes. Evolve IP’s solutions director, Scott Rixon, says an improved caller experience plus new opportunities to market and upsell to a captive audience are some of the many benefits, along with simplified call management, particularly outside of business hours. Increased customer satisfaction, more repeat business and more regular monthly reseller revenue streams can also be generated.

“Anywhere AI Studio represents a major step forward to deliver a wealth of choice and AI recordings in minutes all from a simplified and streamlined management platform,” he explained. “This improves the caller experience, provides enhanced customer satisfaction and a lucrative monthly recurring revenue stream for resellers – where ‘freemium’ upgrades can help win more up-sell business. “It’s a perfect fit for any business of any size and a welcome addition to our powerful Anywhere Product Suite, and work from anywhere ethos.” PromptVoice head of channel, Laura Maddocks, said the new solution is designed to transform outbound communications in a fast, easy and effective way, delivering greater and more professional impact. “It’s a solution that provides much more than just high-quality recordings,” she said. “There’s a fully integrated AI scripting tool to speed up scripting, voice and music selection – plus over 10,000 professionally scripted and pre-recorded messages to simply use or tailor to exact requirements."

Scott Rixon solutions director


Powered by