News in the Channel - November 2022

IT SECURITY

CONTINUED

change to working practices for all,” he says. Andrew adds that there has been an influx of detection and response solutions (EDR, XDR, NDR, MDR) and services that focus on the endpoint, SaaS, cloud, network or service to address the new age of security risks. “The market is also seeing an increase in zero trust network solutions that allow for a different approach to today’s security challenges.” He adds that dealers can look to specialist providers to partner with to provide end-to-end solutions that offer protection to customers as part of an overall service. In terms of selling this to customers, Andrew believes that dealers should focus on the benefits of lowering risk, disruption and cost to their business. “Gone are the days of ‘if’ you get attacked, it is now ‘when’,” he says. “Customers need to understand that when that situation occurs, they are in the best position with the correct protection and partners to support them. Doing so will minimise any disruption, loss and cost to their business and customers.” Partnership Dave Prezzano from HP adds that its important for businesses to work in partnership with their security provider. “Making a business cyber-secure is never done and dusted,” he says. “The threat landscape is evolving rapidly, and the high-speed digital transformation of businesses is still playing out. “IT departments are under immense pressure to support workers while ensuring that business networks are secure and accessible anywhere, any time. Increasingly, office workers have high expectations that security be a help and not a hindrance to productivity; and to be productive, most organisations will need partners that take on tasks like device management, accessibility and more. Put simply: when it comes to cyber security, customers will have to rely on the expert advisory and professional services of IT resellers. “It’s often said that every company is now a technology company – but that doesn’t mean they should be their own IT services and cybersecurity shop. The latest HP Wolf Security’s Out of Sight, Out of Mind report shows that 91% of IT decision makers are spending more time on endpoint security now than they did two years ago. This indicates that IT solution providers will want to rely on computing products with built-in protection, like HP Wolf Security, to provide seamless and always- on defence for remote work environments. HP Wolf Security reduces the addressable attack surface and enables remote recovery from firmware attacks – essential in a distributed environment – and offers solutions such as self-healing firmware, in-

much harder for businesses to keep track of who has access to what data and what is done with that data.” Education Jason Manar, Kaseya CISO, adds that IT heads must constantly evaluate their security tool stack, policies and compensating controls, but equally important is ensuing that users are aware of security threats. “When talking about security for anyone’s entire environment, the frontline of any good security program is one’s end user – i.e., the human factor,” he says. “Having a robust education plan in place that addresses all facets of security for your employees is paramount when talking about securing any network or platform.” Jason adds that this could be through brown bag “lunch and learns” with the CISO, the CISO talking to every new hire, quarterly trainings, newsletters, or the CEO constantly bringing up cyber threats. “Almost equally important is creating a security- first mindset and culture that starts from the top down. C-level executives constantly set the tone and environment for their organisation. When you are incorporating security into not only key performance indicators, but one’s yearly evaluations and see the actions of C-suite level executives who are doing the same, it sends a compelling message from the top down that creates a security-first culture.”

Andrew Smith Kyocera Document Solutions UK

The market is also seeing an increase in zero “

trust network solutions that allow for a

different approach to today’s security challenges.

”

Dave Prezzano HP

“

when it comes

to cyber security, customers will have to rely on the expert advisory and professional services of IT resellers.

Enhancing security This also creates opportunities for resellers to sell enhanced security systems into businesses. Andrew Smith, group chief information and strategy officer at Kyocera Document Solutions UK, agrees that education is important, but it can also mean a change in the way systems are implemented. “It is important that customers understand this is not a pure technology problem but a risk and

”

CONTINUED