UC&C
Providing solutions together UC&C is a fast-growing set of technologies and provides huge opportunities for resellers to sell into customers in the coming months and years. By Mark Sumner, Northamber’s UC&C business manager.
cost they used to be. Features and benefits have been enhanced, compared to systems four or five years ago, never mind 20 years ago. But still the price has come to a point where it is now cost effective for the masses. When an industry creates a product that you need day in, day out and at a price point that everyone can be involved, then you have hit the jackpot. The best part of my job is explaining to anyone I see that in some way they use UC&C every day. “I don’t use UC&C at all,” is something I often hear, yet in the same breath they tell me that they use WhatsApp, FaceTime, email and many more. This is all UC&C and is part of an industry that connects people via voice, video, instant messaging, email and much more. And guess what – most of us use it every day on a little device called a mobile phone! Huge opportunity When I consider my company’s role in UC&C we are in growing very fast. Our director of AV, Peter Dosanjh, and the board saw UC&C and audio visual (AV) as a huge collaboration opportunity, which could provide real benefits to UK resellers in both areas and the result is a team that is developing, expanding and building real expertise in the area. Our portfolio of UC&C brands includes Yealink, Aver, Konftel, Airtame, Mersive, Vivitek and many more that have unique UC&C offerings, that all complement each other. We offer audio and video conferencing, be it USB, Teams, Zoom, IP, BYOD and many more connection configurations. Wireless collaboration, again some may see this as AV, but this is in truth UC&C, as it allows collaboration and communication of video, voice and data to your required audience. It’s part of the solution that creates the right space for us to work in. We can help give you guidance on building any workspace, please just give the Northamber team a call to discuss. This focus on UC&C with enhanced technical, commercial and sales skills means we can provide highest levels of support to our reseller customers, enabling us to confidently grow our UC&C solutions together towards tomorrow.
Unified communications and collaboration (or UC&C, as it’s more commonly known) is a whole plethora of technologies that companies and organisations implement to create real time collaboration solutions, that all work together smoothly and securely. When the market talks about UC&C, it’s all about certifications and platforms including IP telephony, instant messaging, desktop sharing, web conferencing, audio conferencing and video conferencing. However, UC&C is much more than that; before the major platforms took over our work and home life, there was already a whole industry focused on this dark art! Fax machines! Who remembers them? That was a technology that worked much like email does today! You sent and received data and information via a specific terminal. My family has roots going back some decades in UC&C and I can tell you the age of fax machines was huge! Now, due to other applications and technology advancements, fax machines could soon see the dustbin. Fax machines are just one of the many critical technologies that this industry was built on, but that will fade out over the coming years. However, innovation and development are the cornerstone of the world we live in. In fact, as companies join the global UC&C marketspace, we see higher quality and technical systems appearing at a fraction of the
Mark Sumner business manager Northamber UC&C
https://www.northamber.com
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