News in the Channel - November 2022

NEWS

latest figures proves that it pays dividends. “The immediate priority for resellers looking to tap into this opportunity is embracing MPS and its benefits and understanding how to relay those to customers. We’re helping to make it more accessible with the launch of low-cost options like PrintSmart Essential that’s specifically designed to support small businesses with lower volume requirements, which is a key area of growth. This is alongside continually evolving our portfolio of devices to support the modern world of work.”

customers on contracts provides partners with clarity over their order book, recurring revenue from supplies, and an opportunity to build strong relationships and demonstrate the level of support they can offer. “We can attribute our own success, particularly when it comes to MPS, to providing more bespoke assessments and offering tailored solutions based entirely on extensive conversations with businesses. Getting under the skin of how they operate and identifying hidden pinch points is crucial, and our

brother.co.uk

Retailers turn to cloud faxing to keep confidential documents safe

“Even though email is a widely accepted and widely used communication method, it is flawed and susceptible to interception and hacking. Cloud faxing is more secure than email - not least because fax infrastructure has limited exposure to the internet and internet connected devices.” eFax identified the following reasons for faxing’s ongoing importance to retail organisations: l S ecurity: retailers are vulnerable to threats posed by cyber criminals – information on payables and receivables is especially valuable – and so must use communications systems that are secure against interception and data theft. Cloud-based fax uses encryption technology during transmission, providing the safety and security a retailer needs l Privacy: the retail sector operates on the slimmest of margins and any extra operating costs can impact the bottom line. Cloud- based fax systems do away with hardware and paper and are a scalable solution that can be costed against use l Flexibility: cloud-based faxing enables retailers and distributors to transmit and view faxes from any device or format, delivering considerable flexibility to any retail operation l Speed: cloud-based faxing is fast, which means retailers can adjust their operations and respond more quickly to changes and issues in the market. “By replacing expensive

Cloud-based fax plays an essential role in the day-to-day transmission of sensitive and confidential information across multiple sectors, due to its high levels of security and privacy, a survey has found. The survey of 1,000 senior IT and business decision-makers in SMEs, large enterprises and public sector organisations in the UK and Europe, conducted by digital fax services provider eFax, found that 68% of retail organisations surveyed said they intend to continue using cloud fax for at least the next five years, while 14% said they will continue using it for the foreseeable future. Among fax users in retail, 29% said they also send and receive confidential documents via password protected emails, while 32% said they also use email encrypted software. When it comes to fax, 32% use cloud-based fax systems, while 42% use a combination of cloud and traditional faxing. In addition, 17% of respondents remained wedded to their traditional fax machine. When asked about security, 62% identified security as ‘critical’ when it comes to considering cloud-based fax systems, with 21% identifying cloud-based fax systems as ‘extremely secure.’ “It’s clear from our poll that fax remains central to the day-to-day operations of many retail organisations by enabling the secure transmission of valuable and legally binding documentation,” said Scott Wilson, vice president of sales and service at eFax. “This arrangement is set to continue for years to come. “There are many different industries where fax is the most common means of communication. Regulations require that many documents be sent in a safe and secure environment. The information contained in these documents is often sensitive and confidential, so a completely secure communication method is needed, one that can transmit important information quickly and securely.

Scott Wilson vice president of sales and service eFax

fax infrastructures with a fully hosted secure

business fax solution, retailers of all sizes benefit from a significant boost in productivity, streamlined workflows and reduced costs,” concluded Wilson.

efax.com