News in the Channel - issue #24

NEWS

AI could drive more economic growth than lower taxes or less regulation – claim

Most UK business leaders (85%) feel that their productivity efforts are being held back, citing economic headwinds, employee stress and difficulty implementing new productivity tools as the three core issues, according to research from Celonis. As businesses look for new ways to improve productivity and drive growth, Celonis’ research, carried out with 500 UK business decision makers, found that this group believes that better support for AI implementation (39%) would be more beneficial for the UK’s economic growth than reducing red tape (36%) or cutting business tax rates (35%). Respondents also said that AI (46%) is more than twice as effective at driving employee productivity than return-to-office mandates (19%). But while 93% feel they are getting at least some value from AI investments, 36% say they still struggle to extract the expected value. For many businesses the benefits of AI can’t come soon enough, as employees are currently spending 154 hours per year

manually troubleshooting processes that could be automated. Almost half (48%) of business leaders are already investing in AI- driven solutions to improve productivity and 39% say that these investments are having an impact. Despite these investments, 31% cite a disconnect between senior management and staff as hindering morale, and a lack of digital skills adding to this productivity conundrum is reported at 24% of companies. “AI’s potential to accelerate business productivity is extremely attractive, especially at a time when UK companies face so many barriers to productivity and growth,” said Rupal Karia, country leader UK&I at Celonis. “Yet, there’s a gap between AI’s promise and its ability to deliver tangible results. Process intelligence closes this gap. It provides a unique class of data and business context that enables process improvement across systems, departments, and organisations. Process intelligence ensures AI has the knowledge to understand how the business runs and how to make it run better.”

Rupal Karia country leader, UK&I

celonis.com

Flip accelerates global expansion with strategic partnerships

Flip has announced partnerships with Work Networks in the UK and Tuxpas in Latin America. These partnerships further Flip’s mission to transform the employee experience for deskless and frontline workforces worldwide. In the UK, Flip’s partnership with Work Networks, a digital transformation firm and one of the first Workplace by Meta partners, unites Flip’s powerful frontline employee platform with extensive regional expertise in complex enterprise transitions. With a client portfolio that includes organisations like Danone, AstraZeneca, the World Health Organization and the NHS, Work Networks shares Flip’s commitment to creating significant organisational impact through technology and cultural transformation. “Moving a large, diverse workforce to a new communication platform can be risky, especially to employee engagement and adoption,” says Benedikt Brand (né Ilg), CEO of Flip. “Our partnerships with Work Networks and Tuxpas bring localised expertise to

help guide large organisations successfully through this transition. These partners know Workplace’s ecosystems inside and out, and they chose Flip because they see us as the ideal solution for former Workplace customers. Together, we’re

delivering a powerful, next-level platform that strengthens internal communication and operational efficiency for businesses worldwide” Nick Crawford, CEO at Work Networks, added: “Our collaboration with Flip is an exciting opportunity to

redefine how organisations connect with their frontline employees in the UK,” he said. “Having been at the forefront of Workplace from Meta, we understand that successful transitions require more than technology; they demand a strategic focus on employee engagement and support. Together with Flip, we're driving a cultural shift that enables companies to cultivate strong connections and foster a truly inclusive digital workplace.”

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