News in the Channel - issue #24

NEWS

TD SYNNEX rolls out Copilot for Microsoft 365

TD SYNNEX is rolling out trials of Microsoft 365 Copilot across a number of its UK teams. Following a pilot with key members of the Microsoft team in the UK and Europe, a further significant wave of Microsoft 365 Copilot licences have now been rolled out across the UK Advanced Solutions, sales, marketing, finance, human resources and IT teams. Training has been provided for all the co- workers involved and, if these are successful, TD SYNNEX plans to extend availability to all co-workers across its three main UK office locations. “This is about practicing what we preach and taking the lead where we hope and expect others to follow,” said Simon Bennett, managing director, Advanced Solutions, UK and Ireland, TD SYNNEX. “Globally and here in the UK, TD SYNNEX has been investing strongly in helping both our own teams and our partners understand the potential of AI. The best way of demonstrating that is for us to lead by example and make use of AI in our own business.” TD SYNNEX has been using AI for some time to support automation and process improvements and enhance data and targeting. This new initiative will extend

the use of the technology right across the organisation. It has also launched several initiatives that enable and support partners in creating value around AI. They include Destination AI – a comprehensive, strategic aggregation of multiple services and resources that provides partners with a tailored route to developing their understanding of AI solutions and taking them to market. Earlier this year TD SYNNEX UK launched its AI Industry Ecosystem, a channel community initiative that brings together partners, ISVs, innovators and integrators to discuss developments, share experiences and advance the industry dialogue with the aim of forging new partnerships and AI solutions. “I believe we are leading the way in terms of helping partners understand and address the potential of AI,” added Simon. “There are many ways to travel and many different destinations on the path to AI enlightenment – we’re providing programmes and tools that allow every partner to take the route that is best suited to them. We believe that there is a vast and extremely varied potential with AI and we’re investing in our own business and in enabling ourselves and our partners to understand and uncover those opportunities.”

Simon Bennett managing director, Advanced Solutions, UK&I

uk.tdsynnex.com

UK businesses set to outsource security operations

Most UK businesses will soon be outsourcing their security operations, according to findings from Logpoint’s European Cybersecurity Sector 2024 report. The survey of 1,762 senior decision makers and influencers in leadership, technology and security roles across Europe found that while 48% manage their security operations inhouse versus 52% who use a third party, 28% of UK businesses intend to outsource over the course of the next two years. For comparison, in France 65% take an inhouse approach while 35% outsource of which 24% intend to outsource, while in Germany 77% opt for inhouse and 23% outsource and 27% intend to do so, and in the Nordic region, 54% keep operations inhouse and 46% outsource with 14% intending to externalise. All these markets are experiencing a swing in favour of outsourcing that will see the

practice become equal to or outstrip inhouse provision. Key reasons given for the switch include the ability to benefit from external skills and knowledge, cost efficiencies linked to clear and predictable pricing, and effective security management which is likely to see a spur in demand for managed security service providers (MSSPs). The main reason given for keeping security inhouse was utilising internal skills and knowledge, which could well change as organisations struggle to recruit the necessary expertise due to the skills shortage. In fact, 60% of those that do outsource said this was because they were missing internal skills and knowledge and 48% said it was because they couldn’t recruit candidates with the requisite skills/knowledge. Interestingly, 30% said they outsource security management to a third party to shift accountability. Organisations are

Innes Muir regional manager MSSPs, UK, Eire & RoW

logpoint.com

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