News in the Channel – issue #25

CONTENTS

Preview 2025 – p31

Editorial Dan Parton 07941 979 845 dan@ newsinthechannel.com Head of Sales Martin Jenner-Hall 07824 552 116 martin@ newsinthechannel.com Publishing Director Justin Penn 07816 573 186 justin@ newsinthechannel.com

As those who read our review of 2024 in the December issue of News in the Channel know, there is a sense of optimism among businesses in the channel currently. After a year of relatively stable trading, and a new accepted normal for businesses, those in the channel are looking to take advantage of the opportunities on offer from new technologies and changing customer demands. A range of experts give their thoughts on what could lie ahead.

Written permission from the publisher is required before any part of News in the Channel can be reproduced. © 2025 In the Channel Media Ltd.

Microsoft Copilot – p44

On the Move – p50

Titan makes senior appointments • Zoom makes senior EMEA hires • POPX welcomes new chief customer officer

Published by: In the Channel Media Ltd Company registration number: 14363401 Registered office address 14-18 Heddon Street,

Integrating Microsoft Copilot into existing systems to improve engagement and productivity for customers presents a big opportunity for MSPs, as John Colgan, CEO at Solgari, explains.

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