News in the Channel – issue #25

ON THE MOVE

sector experience, including local and global senior sales leadership roles at Vodafone, BT and Genesys, Nadja will focus on driving growth, developing new sales strategies, improving regional collaboration and strengthening relationships with key clients and partners in these markets. Christina Daly, head of people experience in EMEA, is responsible for enhancing employee engagement, driving talent development, and creating a workplace culture that values diversity and inclusion. Having implemented transformational HR strategies previously at LinkedIn, Daly plays a pivotal role in aligning Zoom’s people practices with its mission and values, creating a people- first environment focused on delivering happiness to its workforce. “With the rapid growth in hybrid working and advances in AI, Zoom has a huge opportunity to help businesses solve many of the challenges they face in driving productivity and collaboration,” says Steve. “We will continue to invest heavily in the region, delivering the highest levels of customer care and working with our valued partners to bring Zoom’s platform to more organisations.”

Christina Daly head of people experience, EMEA`

Jim Butler head, Northern Europe`

Nadja Risse head, DACH

opportunities in the region. His focus will be on uniting internal teams, partners and customers so Zoom can continue to deliver the best possible service. Jim Butler leads Zoom's go-to-market efforts across Northern Europe, which includes the UK, Ireland, the Nordics and Benelux. Jim is responsible for managing operations, driving sales strategies and leading business development initiatives. He joins from Palo Alto Networks, where he worked as regional vice president for Western Europe. Nadja Risse drives Zoom’s business operations across the DACH (Germany, Austria, Switzerland) and CEE (Central and Eastern Europe) markets. With more than two decades of technology

www.zoom.us

POPX welcomes new chief customer officer our customers' expectations and needs. He's the perfect fit to help us align our business strategy with market demands." Andy added that the opportunity to

Workflow automation specialist POPX has appointed Andy Dunn as chief customer officer to boost its customer engagement and strategic service capabilities. Andy was previously CRO at CSI Ltd and has worked for more than 25 years in the managed service provider (MSP) space, including various roles at Daisy Corporate Services, Red Squared and Adapt. "We're delighted Andy is joining our team,” said Martin Ford, chairman and co-founder of POPX. “His extensive experience in sales growth and MSP solutions gives him a unique insight into

join POPX was not to be missed. “Having built sales strategies for multiple MSPs, I deeply appreciate the significance the deployed toolsets bring to service delivery and customer experience,” he said. “The work that POPX has done to redefine ServiceNow delivery and optimisation for customers and partners is in a class of its own, and I'm massively excited to be part of the next growth phase for the company.”

Andy Dunn chief customer officer

popx.co.uk