COMMENT
Safety first Cyberthreats to business are more numerous than ever before, which is why security is paramount, especially as more stealable information is stored by businesses than in previous times. But there are plenty of solutions available, and resellers need to be across these to provide the best possible service to customers.
Cybercriminals are increasing in number and sophistication. Look at any statistics on the subject and they all agree on one thing – threats to businesses from cybercriminals, be it phishing, ransomware, malware or any number of other ruses – are increasing and markedly so. With artificial intelligence becoming more accessible, these threats are evolving again and so the threats are likely to continue to increase in the future. Of course, IT security has been essential for businesses of all sizes for some time, but there is now an understanding that it is something that must always be prioritised – especially with increasing amounts of business being conducted online and in the cloud, more devices becoming networked and data being produced that needs to be stored. One increasingly popular method of ensuring that data is secure is data-protection- as-a-service (DPaaS). Data attacks can seriously impact a business, not just in terms of the cost of business lost and recovering the data, but also reputation. With attacks getting more sophisticated, it can be a lot for IT teams to keep up with – especially in SMEs – so outsourcing it to professionals makes sense. There is plenty for resellers to do to help customers to apply the right solution. See p40 for more. Similarly, resellers have an important role in advising customers when it comes to security for software-as-a-service (SaaS) solutions. SaaS has become increasingly popular for many businesses, especially since the pandemic and the rise of hybrid working. But while SaaS applications allow communication and collaboration and help businesses manage internal operations more efficiently, they do potentially expose the business to
Dan Parton
more risk. But there are plenty of ways to keep SaaS solutions secure and resellers are vital for advising which are right for their customers’ business. Read more on p30. Elsewhere in the issue, News in the Channel got to go behind the scenes at Exertis’ massive National Distribution Centre in Burnley and see how the company manages to get more than 99.5% of its orders out for delivery within 24 hours. We also found out more about how Exertis is looking to do this sustainably as well as looking after its employees. See more on p37. In addition, we report on the Internet of Things (IoT), which is becoming increasingly popular as businesses realise the potential value they can bring to a business, especially for things like monitoring and tracking. This means there are plenty of opportunities for resellers to get involved in IoT solutions and add new revenue streams – but sometimes customers still need education on the benefits it can bring. Read more on p20. I hope you enjoy the issue. As ever, if there are any topics you wish to see covered by News in the Channel , or you want to get involved in editorial – I’m always on the lookout for op-eds – dan@newsinthechannel.com – it would be great to hear from you.
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