News in the Channel - issue #36

NEWS

tools. Additionally, 36% have secured their data for AI integration, and 33% have invested in new licences to support ongoing use.

Despite this adoption and training, 43% of SMB leaders say they still need clearer guidance on how to adopt and use AI efficiently and securely. n

Vertiv and GreenScale announce strategic collaboration

Vertiv and GreenScale has announced a strategic collaboration to deliver factory-integrated data centre platforms engineered for next-generation AI workloads in Europe. Following a competitive pre- qualification questionnaire process, GreenScale selected Vertiv as its preferred provider for standardised, prefabricated Vertiv™ OneCore hybrid- built data centres. While GreenScale will manage slab-down construction and site-wide infrastructure, Vertiv will provide AI-ready data centre modules engineered to support liquid-cooled deployments of NVIDIA Grace Blackwell GB200/300 graphic processing units

(GPUs), including next-generation Vera Rubin GPUs. “AI workloads demand density and speed,” said Vedran Brzic, VP infrastructure solutions business EMEA, Vertiv. “By integrating the Vertiv OneCore platform into GreenScale’s standard design, we can help to accelerate deployment of scalable infrastructure for AI, high-performance, and high-density computing. Our scalable prefabricated solution integrates our proven power, thermal, and IT infrastructure into a single factory-assembled system that can help customers deploy high-density capacity more efficiently while increasing reliability and performance.” n

vertiv.com

Dan Thomas CEO

greenscaledc.com

Simwood integrates WhatsApp for Business

Simwood has launched WhatsApp for Business voice integration to enable carriers, MSPs, and platform operators to connect enterprise customers directly to more than three billion WhatsApp users globally. The integration provides seamless voice call routing between WhatsApp, and UC platforms such as Microsoft Teams and SIP-based systems. In addition to voice, the service supports two-way WhatsApp messaging that can be routed through Simwood’s API or integrated with AI-driven conversational agents for both text and voice interactions. Businesses can engage customers securely and contextually across channels while maintaining compliance and auditability. Alongside other features of the Simwood network, carriers, MSPs and platform operators can use the WhatsApp

integration to immediately differentiate their offerings and rapidly monetise omni-channel communications. It allows them to offer verified, encrypted, high- quality calling and messaging between enterprises and consumers on WhatsApp while also benefiting from Simwood’s suite of advanced features like call recording, conversational AI agents and sentiment analysis. “WhatsApp is where billions of conversations are already happening, and we’re making it part of the carrier ecosystem,” said Simon Woodhead, CEO of Simwood. “By bringing WhatsApp into our global software defined carrier network, we’re giving carriers, MSPs, and platform operators a way to offer their customers secure, high-quality, and fully verified communication without changing how they work today.” n

simwood.com