News in the Channel - issue #9

ON THE MOVE

Simon Wort joins ITS Technology Group as CRO

Wholesale full fibre provider ITS Technology Group has appointed Simon Wort as chief revenue officer, a newly created position with responsibility for its go-to-market functions, including marketing, sales and business development. Reporting into CEO Daren Baythorpe, Simon joins ITS from Arrow Business Communications where he was chief commercial officer, having navigated the business through significant revenue expansion, investment and a series of acquisitions. ITS has consistently doubled revenues year on year and made its first acquisition late in 2022 to bolster its dark fibre capabilities. In the past 12 months ITS has doubled its own full fibre footprint known as Faster Britain in the marketplace with particular focus on the North and Northwest, Midlands and London. As a result of this growth, it has also increased headcount, making several key appointments around delivery, customer service, product and sales. Simon’s appointment is the result of an

organisational change to place further focus on revenue generating activity with heads of marketing, channel, infrastructure as well as recently appointed head of public sector, Andrew Bell, becoming his direct reports. Daren said he was “delighted” to welcome Simon to the team. “As a business we have invested heavily in increasing our delivery capabilities to rollout full fibre where our partners need access for their end users,” he added. “Simon’s experience and ‘people first’ approach will bring a lot to the table. I am excited to see how he will drive further value into our go-to-market strategy and roadmap, while aligning us for our next stage of growth.” Simon added: “ITS’ commitment to people, partners, innovation and market excellence align perfectly with my own values. It has built a powerful wholesale business connectivity proposition and I am excited to join at a pivotal time as it continues to scale at pace. I am looking forward to working with the team to build on our Faster Britain brand, market-leading partner portal and customer experience.”

Simon Wort chief revenue officer

itstechnologygroup.com

Ricoh UK appoints new chief executive officer

Ricoh UK has appointed Glenn Griggs as its new chief executive officer, succeeding Phil Keoghan who was promoted to lead Ricoh Northern Europe in April 2022. Glenn was previously board director of sales, leading a team of more than 250 Ricoh sales employees across the UK and playing a pivotal role in steering the business’ transition to a digital services company across multiple divisions and service offerings. Under his leadership, the business received numerous industry awards demonstrating Ricoh’s commitment to customer centricity. “I’d personally like to thank Phil for his committed and successful stewardship as CEO of Ricoh UK and Ireland and wish him well in his new role within the Northern European region,” said Nicola Downing, CEO, Ricoh Europe. “Glenn has a wealth of experience and brings with him a strong vision and history of driving growth. I look forward to working with Glenn and his team to continue driving our people-first approach across all areas of our business.”

Phil added: “I’m confident that the UK business will continue to thrive under [Glenn’s] leadership, delivering innovative solutions and excellent service to our customers. I am looking forward to working with Glenn and the rest of the leadership team across the region to achieve closer cooperation and driving efficiencies through knowledge sharing and creating additional value for our customers across Northern Europe.’ Glenn said he was “delighted” to be appointed CEO. “We’re in an auspicious moment for Ricoh and I’m confident we have a bright future ahead,” he added. “In my role, together with my executive team, I will lead wholeheartedly with a people-first strategy. My ambition is for all Ricoh UK employees to feel empowered, proud and confident that their contributions are making a difference. I will continue working hard to ensure our organisation reflects society, our customers, and our partners, championing diversity, inclusion and equity.”

Glenn Griggs chief executive officer

ricoh.co.uk

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