EXERTIS VOICE LAUNCH
A new voice Exertis and Poly have recently launched Exertis Voice, which offers the best of UC, SaaS and deep analytics to provide a digital solution that can help make the transition from analogue to digital seamless.
With the public switched telephone network (PSTN) switch-off and stop-sell approaching quickly, businesses need to switch to digital communications to avoid the possibility of interruption to their operations. However, many are unaware of this impending change. “Through recent surveys it’s estimated that roughly 45% of UK businesses are unaware of the PSTN switch off at the end of 2025 or know what it means,” says Steve Jobburns, UC&C manager at Exertis Voice. “It’s also stated that 62% of UK businesses are still using landlines. It’s a frightening amount, it should be something that’s advertised more to the public on the likes of billboards or even on the sides of buses but unfortunately it’s not. This education needs to come from our reseller community within the channel providing guidance to businesses that have not made the leap.” This should be part of the conversation resellers are having with customers, Steve adds. “If the conversation hasn’t already taken place it needs to happen ASAP. Explanations of the significant changes and impact it can have on a business needs to be discussed. Managed migration plans need to be put in place to ensure a smooth transition of services.” To assist with this, Exertis has teamed up with Poly to launch Exertis Voice, which can make the transition from analogue to digital seamless for customers, while helping them
differentiate themselves as a trusted partner during this time of change.
Bringing the best together “Exertis Voice is a multi-tenanted hosted voice platform that brings together the best of unified communications, Software as a Service (SaaS) and deep analytics to power businesses of any size,” says Steve. “It provides customers with a reliable, future- proof UC&C cloud-based solution giving them the ability to be more agile, flexible and productive in the modern workplace.” Steve adds that Exertis Voice has been built with four main components in mind that they believe are most important to end users: PBX functionality, mobile PBX, analytics and reporting and collaboration. “All areas of the product are simple to use from provisioning and deployment all the way down to the end user experience,” he adds. “The platform uses one single portal for all provisioning, control, analytics, reporting and recordings that can be white labelled – not only for resellers, but also for the end customer. In a world where businesses are using different collaboration products we offer aggregated presence across multiple platforms, so, whether you’re in a Exertis Voice call, Teams meeting, Slack huddle or out of office that information can be shared across the business keeping everyone updated. “With the advancements of the hybrid workplace, key data plays a big role with the way businesses are run. This is where our cost- effective analytics solution can be the perfect tool to monitor call handling, productivity and staff wellbeing using advanced AI technology. To make it even easier for our resellers, we offer managed services ranging from site surveys, product deployment, end user training plus a 24/7/365 support team that’s readily available when needed.” The product is scalable for customers from one to 1,000 plus users. “UC products and cloud services need to be 100% flexible,
Steve Jobburns UC&C manager
exertis.com
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