DESKTOP AS A SERVICE
DaaS capital For SMBs running hybrid operations, desktop as a service is becoming an increasingly appealing option to take away the hassle of managing desktops and security – which presents opportunities for resellers.
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Customers want seamless access to Microsoft 365, robust identity management through platforms
like Microsoft Entra ID, and
straightforward per-user pricing.
For small- and medium-sized businesses (SMBs) human resources are often stretched, and those with technical expertise in managing networks are rare. With many SMBs embracing digitalisation and hybrid working, it has meant that managing desktops is a lot more complex than it was even just a few years ago, exacerbating the problem. Increasingly, SMBs managers are turning to desktop as a service (DaaS) to help manage their desktops more effectively – and save money into the bargain. “SMBs increasingly see DaaS as a way to reduce capital spending, simplify operations and support flexible working,” says Paul Collins, CTO at UBDS Digital. “The ability to deliver secure desktops without physical hardware investments is particularly appealing in today’s economic climate.” Mike Barron, UK managing director
at SYNAXON, agrees that DaaS is an effective option for SMBs, especially if they are running a hybrid working model. “As it means users can access their desktop apps and services from anywhere,” he says. “DaaS makes a lot of sense for SMBs – it’s simple and cost-efficient and takes away all the hassle of managing desktops and security. For partners it presents an opportunity to develop and grow their managed services business.” Trends While demand is increasing for DaaS, customers want certain things from their solutions. For instance, security, compliance, and ease of integration are at the forefront, according to Paul. “Customers want seamless access to Microsoft 365, robust identity management through platforms like
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Paul Collins CTO
ubdsdigital.com
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