News in the Channel - issue #40

AMBIENT INTELLIGENCE

Ambient noise Simone Larsson, head of enterprise AI, EMEA at Lenovo explains why ambient intelligence will define the next decade of workplace tech and how it will benefit businesses and employees.

Workplace technology is moving beyond AI that is simply summoned at the tap of a keyboard. Instead, intelligence has formed a layer across the digital environment, helping to boost productivity and working like an ever- present digital twin of people’s lives – also known as ambient intelligence. Ambient intelligence helps workers cut down their cognitive load, for instance by offering reminders and taking notes in meetings – helping improve focus and decision making. This shift is already underway. Across the industry, AI is moving from isolated tools into integrated, always- on experiences embedded across devices. For example, Lenovo’s recently introduced personal AI assistant, Qira, points to how AI can begin to anticipate user needs and operate more contextually across devices, marking an early step toward ambient experiences. With this level of intelligence, organisations can create consistent employee experiences across any device and location, informing every aspect of work. For organisations managing large hybrid workforces, ambient intelligence will boost productivity, blending cloud and on-device processing to produce something akin to an AI super-agent, with privacy and safety built in from the start. A frictionless decade Over the next decade, the way we interact with AI will change. Rather than a series of interactions with different models or chatbots, AI will flow everywhere you are. Instead of sitting

Simone Larsson

lenovo.com

in an app or silo, AI becomes a constant companion that moves with you across your digital environment because of ambient intelligence. It takes shape through platforms designed to unify AI experiences across smartphones, PCs and edge devices, creating a continuous intelligence layer that travels with the user rather than remaining tied to a single interface. The benefits are manifold, and beyond simply being able to take your chat history with you. AI becomes always- on and always-adaptive, flowing intuitively from device to device and remembering what you are doing. It becomes a personal intelligence that accompanies you on everything from wearable devices to tablets and phones. Ambient intelligence will work like a personal AI twin that continuously learns from you and understands your needs. On a corporate level, enterprise AI twins trained on organisational data will reflect the goals and priorities of their organisations, helping workers to deliver.

Ambient intelligence helps workers cut down their cognitive load, for instance by offering reminders and taking notes in meetings – helping improve focus and decision making.

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