EPOS – AUDIO CONSISTENCY
Why audio consistency matters more than ever Employees collaborate with colleagues in different workspaces more than ever, with video calls now an established part of everyday communication – but whatever technology is used requires clear audio for it to be as effective as possible.
In modern workplaces, professionals are using digital tools and platforms to communicate, share and co-create with colleagues, clients and partners like never before. Jessica Harrison, UK sales director at headset and speakerphone manufacturer EPOS, says clear audio remains the most important part of the collaboration mix in an ever-evolving technology world. “Today’s workforces are reliant on these digital tools and platforms to enable successful communication, including clear calls where both sides of the conversation can be heard,” she says. “Video collaboration tools have gained popularity very quickly, where high picture quality is paramount. But it could be argued audio is even more important though, as if you can’t be heard then the communication is over. “Every interaction matters more than ever, whether on a video call, standard
call or collaborating with a colleague. Customer and staff expectations continue to rise where everyone must remain as professional as possible. “Voice pickup is the number one factor with high-quality microphones at the heart of this process. Voice authenticity is crucial for effective and effortless conversations. “For more than 115 years we’ve been recognising why consistent audio matters – today even more than ever. ‘The Power of Audio’ is much more than just a buzzword, it’s an inherent part of our DNA.” Revealing research A wide-ranging EPOS study and scientific whitepaper entitled The Effects of Industry Leading Voice Pickup on Conversation Quality and Efficiency, highlights the importance of voice. It revealed with microphone noise reduction on, conversation dynamics
Jessica Harrison
eposaudio.com
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