News in the Channel - issue #41

EPOS – AUDIO CONSISTENCY

such as turn-taking and pauses were part of a much more natural collaborative experience. Measured benefits for study participants of microphone noise reduction were: 🙉 21% reduction in listening effort: participants reported a significant reduction in listening effort when the noise-reducing voice pickup was activated 🙉 18% reduction in concentration experienced while trying to focus on the conversation, helping them to engage more easily in the discussion 🙉 9% increase in conversation efficiency: participants can better understand and predict the end of their partner’s turn speaking while simultaneously planning their own response. “In addition, our acclaimed BrainAdapt advantage encompasses a group of pioneering technologies that work together to significantly improve cognitive performance,” Jessica says. “Did you know that while we hear with difficulty: participants reported a reduction in the difficulty they our ears, we listen with our brain? At EPOS we put this principle at the heart of our product design process – an approach we call EPOS BrainAdapt. “This group of technologies work together to improve cognitive performance, minimising the amount of energy it takes your brain to process sound – leading to less brain fatigue due to less concentration and effort.” It’s clear in today’s world what matters most is effective communication and being heard crisply and clearly with minimum effort, according to Jessica. “How important is your message? Users need to hear and respond in a natural way through microphones and speakers,” she says. “Equally important is comfort so users can wear devices, even all day, if necessary, without even realising. Often headsets are used on video calls with a camera. They need to be discreet,

seamless and stylish in design. But overall consistent audio will firmly remain one of the most important parts of modern business communication.”

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Hybrid ANC ensures the best of both worlds, where users can still hear some background sound, as it’s very important not to block out everything and leave them feeling isolated and trapped from the outside world.

Return to the office With more people returning to the office on a regular basis, this inevitably creates more noise and annoying distractions. Jessica feels a headset has become a vital tool in blocking out unwanted interference but keeping workers connected with their colleagues. “Hybrid ANC ensures the best of both worlds, where users can still hear some background sound, as it’s very important not to block out everything and leave them feeling isolated and trapped from the outside world,” she says. “They might need to hear a fire alarm being triggered or respond to a question being asked by a colleague, for example.” From industry-wide conversations with distributors, resellers and their end users, EPOS has identified how noise disruption and distraction is the number one problem. These concerns have been endorsed by an exclusive EPOS online customer survey, which revealed what matters most: ⚡ Minimising distractions – 34% ⚡ Microphone performance – 31% ⚡ Active Noise Cancellation to keep focus – 21% ⚡ Managing noise levels – 14%. “As more teams return to shared spaces, the rhythm of work changes,” says Jessica. “Conversations are closer

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