MSPs AS CISOs
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organisations that may never have the resources to employ a dedicated security team or CISO. A good MSP can provide access to expertise, ongoing oversight and support that would otherwise be difficult or expensive to maintain in- house. However, businesses cannot simply outsource responsibility for cyber security and assume the job is done.” Consistency is key Sophos’ research also found that tool- based delivery is commonplace, but fragmented as while 36% of MSPs rely on a single tool or platform to centrally manage cybersecurity compliance or CISO-type activities, 53% use multiple tools or platforms, indicating that delivery remains complex, disjointed and potentially harder to scale. As Myles notes, when monitoring tools are fragmented across systems, security becomes difficult to manage. “Instead, MSPs can consolidate security stacks through unified platforms, giving teams access to new technologies without
sake of it. They should be grounded with genuine reasoning and have a direct link to improving customer safety.” Future A mentioned, it is anticipated that this market will continue to grow in the next 12-18 months. “Organisations still need to get the fundamentals right themselves by understanding which systems and data are critical, using strong authentication, keeping devices and software up to date, maintaining reliable backups, training staff and having a clear plan for responding to an incident” says Jamie. “Working closely with an MSP alongside strong internal cyber hygiene gives organisations a much better foundation for reducing risk and building long-term resilience.” Miles notes that interest around AI and rising regulatory pressures will likely continue to drive demand for MSP services. “Talent shortages in the industry will also compound this, as more businesses, especially SMBs, choose to outsource rather than managing activities in-house. “Ultimately, the fastest growing MSPs are not necessarily the ones with the most advanced tools. They’re the ones who maintain control and visibility over security perimeters, while aligning their services with business outcomes.” n
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Organisations still need to get the fundamentals right themselves by understanding which systems and data are critical, using strong authentication, keeping devices and software up to date, maintaining reliable backups, training staff and having a clear plan for responding to an incident.
worsening tool sprawl,” he says. “Crucially, MSPs must take on a
selective approach to tooling. Expanding security offerings might sound like a good idea from a commercial perspective, but tools should never be added for the
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