CONTENTS
News You should know p6 New in the Channel Hot products p10 UC&C Converging tech p11 Altnets Now is the time to get involved p16 Preview of 2023 Making predictions p20 The Cloud Capitalise on the appetite p28 2023 MSP Challenges Chris McKie gives his insight p37 SD-WAN Channel opportunities p40 PC ANALYSIS Shipments decline p42 Label Printers Check the label p43 Workspaces Reimagined office p50 Sustainability Getting a Zeller public score p52 Business Intelligence Predicting trends p56
Altnets – p16
Preview of 2023 – p20
Altnets are bringing faster broadband to customers and resellers can make a healthy margin from selling it – not something that has happened for many years – which means now is the time for resellers to get involved in it.
The past few years have shown that making predictions is anything but easy. That said, a range of leaders in the channel have had a bash anyway, giving their thoughts of what the next 12 months could have in store.
Label Printers – p43
Labelling on products is increasingly important which means demand for label printers is also growing and presenting new opportunities for sales.
Challenges facing MSPs – p37
Workspaces – p50
The way people work has changed, and businesses must change their office space to reflect this and help employees to maximise their potential, says James Rossell, chief operating officer at Pax8.
This year looks set to be challenging for MSPs, but providers can still succeed if they evolve their provision, including returning to the break-fix model, says Chris McKie.
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