PARTNERSHIP NEWS
Exertis teams up with Seceon
have Seceon join the Exertis Enterprise – Security solution stack as it gives our channel partners the tools they need to better equip themselves for visibility and actionable insights into the types of malicious threats that are targeting organisations today. “[This] promises a huge growth area for many of our channel partners who are looking to turn themselves into an MSSP or offer SOC-level services to their customers,” he said. “Seceon’s aiSIEM, aiMSSP, and aiXDR solutions are run on their Open Threat Management Platform, which means channel partners don’t have to have a huge amount of expertise in this field, as they are guided by machine learning- based behavioural analytics and AI-based decision making – to raise and eliminate only the qualified cyber security threats, proactively and confidently.” Lalit Shinde, chief revenue officer at Seceon, added. “Together we intend to bring the disruptive
Exertis has partnered with cybersecurity specialist Seceon, with the aim of developing new channels for the latter’s products. Seceon empowers enterprises, service providers and MSSPs with its solutions for detection and prevention of all known and unknown cyber threats in real-time, from outside and within an organisation. The spectrum of offering is huge to develop customised IT solutions for a range of customer needs. Seceon and Exertis have partnered to develop new channels for the Seceon® Open Threat Management platform and the solutions – aiSIEM™, aiMSSP™ and aiXDR™ – built on the platform. The solution uses machine learning to develop an understanding of future threats rather than simply relying upon the threats already noticed, and can then immediately quarantine and fix, or notify a human for attention. Dominic Ryles, director of sales and commercial – security, Exertis Enterprise, said: “I’m excited to
Dominic Ryles director of sales and commercial – security
seceon.com
innovation in cyber security market to all organisations, irrespective of their size.”
exertis.co.uk
Network Group announces Pia partnership
Network Group (NG), a member-owned community of MSPs, IT resellers and retailers, has announced its collaboration with Pia, an intelligent automation-as-a-service platform for MSP and internal IT service desks. Pia launched in 2022 and has a global technology patent, which enables Pia to integrate with existing ITSM tools to simplify processes, free up resources and improve operational efficiencies. Through IT service desk support and optimisation of customer service functions, Pia can autonomously solve up to 50% of service tickets – enabling NG members to provide faster, stronger, and more consistent outcomes. Key benefits of Pia’s Intelligent Automation Platform for MSPs include: l Reduction in costs: helping to eliminate duplication of effort and time l Improved service time for clients: provides up to eight-times faster ticket resolution times l Focus on revenue generating activities: manages time consuming tasks, allowing staff to focus on other activities l Increased employee satisfaction: removing repetitive tasks allows employees to upskill, improving staff retention. David Tulip, managing director of Network Group and Technology To Go, said: “The need to work
smarter is a constant aim and the most successful organisations find the balance between people, process and technology. Pia is a dedicated solution for IT MSPs that works with their existing service desk tools that will turbo-charge their operations and allow their resources to be channelled and ultimately improve the bottom line – we’re delighted to be working closely together as partners.” Matt Takhar, EVP of strategy and growth at Pia, added: “There were several common themes at Network Group events last year and across the MSP sector: staff retention, lack of technical resources and the need to use AI. Pia has arrived at a perfect time. aiDesk helps bring vast efficiencies to your technical team by providing an automated assistant to everyone of your technicians. This allows you to free up resources for fee earning work and truly deliver ‘more with less’ and provide a great consistent customer service.”
David Tulip managing director
nbg.co.uk
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