News in the Channel - issue #8

NEWS

Vertiv™ Liebert ® ITA2 UPS 5-30 kVA

Compact, Efficient, & Robust UPS for Critical Applications

offering is enhanced with customised on-site and contract services specifically designed for the channel, while also leveraging the company’s top-tier service network. Having a large portfolio of UPS solutions dedicated to the channel market means that partners have access to a wide range of power protection options, including medium power solutions that allow businesses to expand their digital footprint while still working with their trusted channel partner. Vertiv provides a comprehensive range of specialised services designed to complement channel partners’ business models. The extensive service expertise offers a smooth experience for all parties, providing seamless support across Vertiv’s entire service offering, including on-site services, lifecycle services and digital services such as remote diagnostics and incident management.

Moreover, partners can leverage Vertiv software solutions to empower asset management capabilities and offer the best experience to their end users. In addition to UPS systems, Vertiv’s broader critical infrastructure portfolio is designed to operate more efficiently, increase capacity and potentially lower TCO while integrating seamlessly with the customer’s existing infrastructure, enabling partners to expand revenue streams and increase margins. With manufacturing facilities across Europe and the world, Vertiv solutions can be made available when and where they are needed. Partners can also access dedicated configuration tools linked with an ecosystem of technical and commercial support teams. Vertiv’s Partner Program features benefits and incentives to equip, develop and reward partner engagement.

Vertiv Liebert ITA2

SYNAXON project support enables UK partners to accelerate growth

SYNAXON has launched its Project Support service in the UK, providing partners with a convenient and easy way to deliver complex infrastructure solutions without having to make additional investments in highly skilled technical personnel. As infrastructure projects for servers, networks and storage become increasingly complex, it is more challenging than ever for resellers to keep up and provide the high- level consultancy and support required to successfully deliver such projects for their customers. By making use of SYNAXON Project Support, they can access the expertise they need to deliver quality service and ensure they do not miss out on business opportunities. The service provides partners with direct access to SYNAXON’s qualified solution architects, who work with them to design and deliver the entire project, from the initial briefing and conception through to configuration, followed by final delivery and support. In addition, SYNAXON helps partners increase their competitiveness by negotiating the best hardware prices on their behalf and providing extended warranty on accredited products delivered as part of the solution. Throughout the entire process, the partner remains the first point of contact with the end customer. “Today’s complex hybrid infrastructures and distributed networks make it really difficult

for partners to keep up with the pace of development and change, and maintain key vendor certifications,” said Miguel Rodriguez, managing director, SYNAXON Hub. “That makes it harder for them to compete and win project business. “SYNAXON Project Support solves that problem. It gives them access to certified skills and competitive pricing on the infrastructure products they need. That means they can not only compete for and win new business, but also deliver great results for their customers. Ultimately, that will enable them to take more opportunities – with existing and new customers – and continue to grow. And they can do that without investing in recruiting and retaining additional technical staff.” Initially, SYNAXON Project Support is available to UK partners on Lenovo servers and storage. Accredited support on other leading vendors will be made available later this year.

Miguel Rodriguez managing director

synaxon-services.com