News in the Channel - issue #9

DEVICE AS A SERVICE

At your service Device as a Service is growing in popularity as end users take advantage of the cost and efficiency savings it can bring, as well as helping towards sustainability goals, which means it is something resellers should be looking to provide.

For businesses, maintaining IT equipment and ensuring infrastructure is up to date can be expensive and time consuming to do in-house. With time and budgets often tight, managers may feel there are better ways for their IT team to spend their time. This is where Device as a Service (DaaS) can provide real benefits – and it is something increasing numbers of businesses are looking to do. “While PC and hardware shipments have been declining over the past quarter, by up to 37% according to Canalys, purchases through as-a-service are increasing by about 30%,” notes Dirk De Wolf, senior director customer solutions at TD SYNNEX. “Most resellers also indicate that their efforts in the as-a-service business model will only grow. Budget constraints help in looking for new opportunities and ways of doing business, along with the many advantages DaaS brings. Growth can be seen in the enterprise and SMB channel.” Advantages of DaaS Growth in demand for DaaS is not surprising as there are many advantages for businesses to use it. “DaaS provides an ‘all-in-one solution’,

by combining hardware with software and services for one monthly price,” Dirk says. “It ensures that the end user always has the most suitable solution for their specific situation, without the need of fearing budget constraints. “DaaS also provides a business model that fits all stakeholders within the company. Finance benefits from clear budgeting, with no surprises and IT teams need to spend less time maintaining systems thanks to always up-to-date infrastructure and the included services. As well as this, procurement teams enjoy easier contract management and buying processes. “Resellers see benefit from DaaS through providing the best possible total solution to their end user at a monthly price, so deals are not lost due to budget constraints. They also see new sales opportunities at the end of the agreement, which leads to a stronger relationship with the end user. Resellers offering DaaS can also position themselves as a differentiator compared to those that do not. “Another benefit of DaaS is sustainability – products get returned and refurbished and the end-of-term, giving them a second life and avoiding waste.” Sophie Boulo, solution development

Dirk De Wolf senior direct customer solutions

uk.tdsynnex.com

Sophie Boulo solution development manager

financing.ingrammicro.eu

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